We're still working to deliver essential services for our residents, but we've temporary closed some services to ensure the safety of our residents and employees in line with government guidelines. We appreciate that this is a difficult and challenging time and we would like to thank you for your continued support and understanding.
Our household waste recycling centres will continue to stay open 7 days per week and Derbyshire residents are free to visit on any day, but the general advice from government is that people should look to reduce the number of journeys they make.
Please be aware that the number of vehicles allowed into our centres site at any one time is limited while social distancing measures are in place. Sites are still expected to be busy and you may still have to queue.
Our countryside sites and car parks are open but please remember you should not visit with anyone outside your household or bubble unless you are meeting alone with one person from another household for exercise.
Toilets at our sites will remain open during the lockdown period but please see our countryside information for the latest about what facilities are open and the safety measures in place.
Community Response Unit
Our Community Response Unit is open to support the most vulnerable who have no friends or family to call on.
Our library service will be open for ‘book and borrow’ only. You will have to book an appointment to pick up books. Overdue charges will be waived during this time and people should hold on to the books until they have an appointment where they can drop books off.
We are currently unable to offer access to public computers in any of our libraries.
In line with current government guidance, adult community education centres will remain open during the lockdown and will continue to deliver learning face to face and online.
Arrangements for all learning centres have undergone an additional review and all our learning provision is under continual review. If there are any changes to arrangements then learners will be contacted individually.
To keep up to date and find the latest information on adult education we advise you to follow adult community education on Facebook and adult community education on Twitter and sign up to the adult community education newsletter.
As we have fewer staff in our centres during this time, if you wish to contact your local adult community education centre directly, the best way to get in touch is to email your centre. Alternatively you can phone and leave us an answer phone message and we will call you back.
Outdoor education is back coinciding with the return of schools. New important safety measures are in place at Lea Green and White Hall.
During the national lockdown period we will continue to be closed to the general public until further notice.
All our children's centres remain closed, however families are still receiving support from the staff.
Information, support and guidance for parents during the coronavirus outbreak can be found on the respective Facebook pages of our centres.
Buxton Museum and Art Gallery
Buxton Museum and Art Gallery is closed in line with national government guidance.
Derbyshire record office
The record office will be closed during the lockdown period.
Register offices - Births, Deaths, Marriage and Civil Partnership
Due to the coronavirus pandemic and line with government restrictions Derbyshire Registration Offices will be running a slightly reduced service to prioritise urgent appointments.
Weddings and civil partnership ceremonies are not permitted to take place except under current government rules where one of those getting married is seriously ill and not expected to recover.
Given the particular risk posed by the COVID-19 virus to those over 70 years old and with underlying health conditions and following advice from our Director of Public Health, visiting is suspended in all our care homes except for closed window visits.
We are supporting families using technology to keep in touch with their loved ones and looking at further ways to support Covid-safe visiting. Information about visiting will be updated on our website once we have received further government guidance.
Day centres and respite breaks
We have been working to reopen our day centres for older people and our day centres for people with learning disabilities in a Covid-secure way. We are currently looking closely at the new government guidance to see if these plans can be progressed further.
Planned respite break services have also been suspended. Alternative support is being provided where needed.
50+ forums, Time Swap and First Contact
Our 50+ forums, Time Swap initiative and First Contact service have been suspended. Those who need support during the coronavirus outbreak, and do not have friends or family to call on, can get in touch with our community response unit.
Our offices across the county are closed for visitors. Our employees are reminded to work from home, where possible and agreed with their services.
We are holding virtual Talk Fostering events.
Our normal Talk Fostering events have been postponed. We apologise for any inconvenience caused and will look to reschedule as soon as we can. If you still want to chat to our fostering team and find out more about fostering you can do so by filling out our online fostering enquiry form.
Live Life Better Derbyshire
All Live Life Better Derbyshire services are open, but to keep you and our staff safe services are now delivered online or over the phone.
Direct payments and personal assistants
We've published guidance about Derbyshire direct payments, direct payment employers and personal assistants, and how these are being impacted by the coronavirus.
You can find information on how coronavirus has affected district and borough council services on their respective websites.
Find your district and borough council.
More information on coronavirus can be found on our website including the latest government guidance, recognising symptoms and how to prevent the spread.
Derbyshire Pension Fund
There may be a delay to the fund’s normal response time in dealing with enquiries due to the number of staff working remotely. Find out how coronavirus is affecting the Local Government Pension Scheme.
If you need to contact the fund, please use their online pensions enquiry form. This is the best way to ensure your message is received and your enquiry is dealt with as soon as possible.
To send an attachment, you'll need to send them an email, but remember it's your responsibility to ensure your personal data is sent securely.
If you need to speak to a member of the team urgently, the fund's help line is currently running a limited service and is available on weekdays from 9am to 1pm tel: 01629 538 900.